Blockbuster MAKES ME ANGRY

 Print This Article |  Email This Article

I emailed Blockbuster yesterday after learning that they want to charge me a LOT more money for the same amount of service. Here is what I wrote:

Dear Blockbuster staff:
I wanted to let you know how lame I think it is that you are changing the terms of my agreement.

It frustrates me to think that the plan that I signed up with is being changed, and not for the better.

How many customers do you think that you will lose because of this move?

I can assure you that I will be investigating the services that your competition offers, and will certainly encourage my friends to as well!

I know that as soon as I hit submit I will receive an auto-reply with a lame message saying that you value me as a customer and someone will surely respond to me with in 24 – 48 hours.

This will be followed by form letter saying that once again my money is valued and that Blockbuster has a very good reason for wanting more of said money.

Do you really hope to keep customers with this type of service? Please, surprise me by responding differently.

Share, Promote and Bookmark to:

Related Entries:

1. Blockbuster Responds: Confusion Ensues
2. My Response to Blockbuster: Getting Ready to Leave
3. Blockbuster seems to want to Steal my Money
4. Blockbuster Tries Project: Obfuscate
5. Did You Notice Something Different At Blockbuster?